Brothers David & Chris Oliveri and I had an enjoyable experience trying to figure out how someone who had recently moved to the US from the UK could get a good old English motor! The guys were there with me every step of the way and put in the hard years to ensure I got the car I wanted no matter what 'challenges' we faced; always with a smile on their face and a can do attitude. Thank you guys and I will be back for the f-type once the US government recognises my credit score 😉
Thank you Alek for making my recent transaction so smooth and fast. it was a good experience with Jaguar Mission Viejo.
I just leased a new Range Rover Sport from Land Rover Mission Viejo over the weekend and couldn't be happier with my experience. It was truly a five star experience. I had put in an online inquiry for a particular car about a week ago and was immediately contacted by Jonathan. I spoke with Jonathan again Saturday morning and worked out all of the details before I headed down there. He assured me that there would no surprises. And sure enough, there were absolutely no surprises. Everything was ready once I got there: we checked out the car, took care of all the paperwork in a timely fashion and I was out of there with my new car in no time. Jonathan and the rest of the team were pleasant, courteous, professional and honest. I am especially grateful for the fact that they were respectful of my time and made it a priority to take care of my deal quickly, as I had another appointment to get to. The process was easy and seamless. I wish every car buying experience could be this way. No sleazy sales pitches and no hiding the ball. They take pride in their work and treat their clients with the utmost respect. I highly recommend this dealership and especially recommend working with Jonathan.
Chris is the man! The man with a plan! First on his list of plans is satisfying his clients. Chris was helpful through the whole process and still is helpful when I have questions. He really listens to what you have to say and truly cares. He's not like typical salesmen who are just trying to scam you. He might have some behind the scenes tricks up his sleeve but he has definitely gotten Employee of the year in my book. Seems like nowadays people will judge you on the way you look and treat you by the way you look. By any means, Chris is the opposite of that. I think everyone could learn a thing or two from this man. Don't judge a book by its cover, because you never know what could come out of it. As long as Chris is still working at Land Rover, I will be coming back to upgrade my Range when my lease is up. If you are looking at getting a vehicle at the Land Rover MV, ask for Chris.
Had a good experience buying my new car. Started off with the lovely Marisela the Hornburg fleet manager, she is the reason I bought from Hornburg, so professional and responsive. I really appreciated how she treated me and the desire to win my business. She eventually put me in touch with Chris Olivieri at Mission Viejo Land Rover who also handled me with an incredible amount of respect and professionalism. His integrity is apparent from the moment you start to deal with him. As a glorified sales person myself I really appreciated his character and how he treated us. Downside is they delivered a brand new car to me with a crack in the taillight which I found to be totally unacceptable but we will hold out judgment on that to see how they handle getting it fixed. Natasha is a gem, smart and quick, as a person who also has an financial analyst background she treated me accordingly, knowing I had that expertise. Very nice. All in all a very good experience and would recommend to everyone to buy from Chris. A side note. My deal I think my deal was a very fair one and I am thankful to both Chris and his boss Brian Smith for that, however I found Brian to be offensively rude and condescending. Not sure if he appreciates his clients very much nor if he realizes how offensive he comes across. He literally tried to blow be off with the broken taillight, stating "well it's not a problem because you have a lease and we won't penalize you for turning it in with that". How about the fact that I just spent a ton of money for the down on this car and I am expecting a brand new car in perfect shape. That's shameful. And to deliver all of that in such a dismissive, unapologetic manner. Disgraceful. When you buy a brand new car, especially a luxury brand, you kind of expect to drive it off the lot looking like it's perfect. Right?! If not for Chris I may have just blown up the whole deal and walked due to Brian's attitude. Bottom line Chris Olivieri and everyone else I mentioned is just awesome.
I had the best leasing car experience at Land Rover Mission Viejo! My family and I were greeted immediately, and left their with a great deal and a huge smile on our faces! I recommend calling ahead of time, so they can have the car you want ready to test drive and then everything else is just taken care of for you! Gustavo is very knowledgeable and made our experience very easy and fast! I love my new car and would recommend anyone of my friends to visit the Mission Viejo location.
Great experience! Darius and his team were very helpful in assisting my husband and me in the purchase of our Land Rover. Very fair, knowledgeable, and informative. I would definitelyrefer them to a friend!
Thank you to Robert S and the rest of the team for making my first luxury car experience so great. No "used car guy" tactics here. The entire process was quick and easy. I will definitely be back when my lease is up. Thank you!
Rob Shepherd has been great to work with and very knowledgeable on the Rover line. We got a Velar in September and was helpful in getting us the car we wanted. I had to reach out to him recently to help out with a minor issue after we got our rims painted and he helped fix it easily and quickly. It's been great working with Rob and would definitely recommend him.
Chris made the decision to lease our new RR very easy! I can admit that I'm not the easiest customer to deal with, and I rarely write reviews let alone good ones, but I can say Chris is one of the most professional, knowledgeable and helpful sales people I've ever dealt with. If you are shopping for a land rover or Range Rover I highly recommend talking to Chris at Mission Viejo Land Rover
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