Many thanks to both Alak and Gustavo for their help and support in our new car purchase and for answering all of our many questions. We are fans and look comfortably forward to a long, trusting relationship with them and the entire staff at Mission Viejo Jaguar.
Wanted to thank both Jonathan and Brian for a hassle free experience, no hidden fees, and for making my time their valued as a customer. Great communication from start to finish, very professional.
Mark again great service
great dealer!! first off my sales guy Charles is the man to see! My wife didn?t know what car to get and he was patient as patient could be! overall due to Charles and his helpful attitude is one of the biggest reasons why we purchased our car! not pushy and just helpful the whole time! you must speak to charles Alderman if your looking to purchase a car here..
My recent experience to purchase a car from this dealership was excellent my sales associate Alek who is a very calm man which is good in my case(as I find it a little stressful) . I had unusual requests and he went above & beyond to see that they were meet. I would suggest that you have an idea of what you want and what features you are looking for. There are so many makes, models and features which can be different between even trim levels that a sales man cant know it all beyond warranty,mileage,price and basics. Let me also say that the Finance department did a great job of putting together a deal that I was pleased with and offered me a fair price on my trade in.
It was a fantastic experience, we worked with Robert Muneton over a weeks span. He followed up with us as we made our decision. We finally made our decision and he called and we went in and the rest is history. I am in sales myself and Robert follow up is incredible. Thank you for the great experience.
After considering and searching for prob 13 months, I decided to purchase my 2nd RR Sport after encountering the most knowledgeable, helpful, patient, no pressure sale associate; Ethan Smith. Honestly had been several times to another dealer, whom I'd decided was not a fit for many negative reason then we found ourselves numerous miles from home in MV. On a whim initially spent less than 1 hour with Ethan and felt a bit of relieve and knew this was going to work. Evan found exactly what I wanted, didnt let me settle and even worked to deliver the car to our home when convenient for us. I could have had a better experience, wish I were closer to do service here. Thank you thank you...I Love my RR Sport Best Experience with Mr. Smith end of April 2019
Had a easy time picking up my Velar in late April. Worked with a young man named Ethan. I purchased the car late at night and was heading home that same night about a 4 hour drive. Ethan made sure the car was good an ready to go and answered all the questions I needed. Highly recommend working with him.
This review is for the entire staff and especially Ronnie Seely who sold me the 2019 Jaguar I Pace ev400, HSE. He was an unstoppable hound dog when it came to "finding" me the car with all the right combinations of color, interior, and features! We drove back and forth more than a couple of times to the lot where the cars are stored and he didn't flinch at the task. He worked with the sales manager to get us a great deal by lowering the Agreed upon Value of the car at the time of signing. Jonathan Toader "JT" was very easy to work with in Finance while he efficiently handled the wrap up including our adding several packages to the final deal, which he patiently explained: CilaJet, Tire and Wheel Protection, Dent Repair, 24hr Road Service and Windshield Repair, etc. Robin Eisenberg, my service advisor, was so helpful, even putting on my license plate holders, twice! I couldn't decide which holder to go with while I went out and got estimates to repair the screw holes in bumper if I wasn't going to have a plate on the front. I decided to keep the plate on the front. He did the whole process over again! Great car! Great staff! Sincerely, Richard de Forest Coto de Caza, CA
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